Description
Description: This system gives you a single, organized way to run office operations from morning unlock to evening close. You will start by mapping recurring tasks—reception rotation, mail runs, meeting room resets, courier pickups, and supply checks—into a daily timeline. You will assign owners with a light-duty roster and capture coverage gaps before they become emergencies. You will create a ticket intake for ad‑hoc requests so IT, facilities, and admin support see the same queue. You will standardize handoffs using two-sentence status updates that stop ping‑pong and delays. You will set service levels for common requests and publish them on a one‑page info sheet for staff. You will install a simple incident log for spills, access issues, and equipment faults so patterns become visible. You will add a five-minute morning huddle and a three-minute afternoon wrap to keep priorities aligned. You will track micro-metrics—open tickets, room resets completed, supply thresholds—to prove reliability without heavy software. You will close each week with a tiny retrospective and one improvement you actually implement next week.
Format: Coordinator guide (PDF), daily timeline board (Sheets), request intake form, roster template, incident log, and huddle scripts.
Duration: 90 minutes to set up; 10–20 minutes of daily coordination.
What You’ll Learn: Task orchestration; intake and triage; handoff hygiene; service levels; incident logging; micro‑metrics and weekly improvements.
Target Audience: Office managers, coordinators, and administrative teams who need a calm, repeatable daily operating rhythm.
English